2-Year Limited Warranty

Our products come with a 2-year limited warranty from the date of purchase, covering only manufacturing defects. If your product experiences functional failure due to a manufacturing defect within this period, we will offer a piece-to-piece replacement or repair, depending on availability. This warranty does not cover accidental damage, cosmetic wear and tear, intentional water damage, unauthorized modifications, or broken parts due to misuse.

To claim warranty service, customers must provide valid proof of purchase and meet the return conditions outlined below. If repairs or replacements are required, the buyer is responsible for return postage costs worldwide.

Battery Warranty

The battery is considered a consumable part with a limited one-year warranty. If a battery replacement is necessary, please contact us.

Manufacturer Defects

For any manufacturer defects, a piece-to-piece warranty claim can be made within the warranty period.

Return Conditions

To be eligible for warranty claims or repairs, the product must meet the following conditions:

1. Returned in undamaged condition.

2. Must only have manufacturing defects.

3. Must be in the original packaging.

4. Must include all original accessories.

This policy is in place to promote sustainability, reuse, and reduce e-waste from our brand.

Refund Policy

• Refunds may be considered only if the product is returned within 30 days from the date of receipt.

• The product must be in unused, undamaged condition with all original packaging and accessories.

• Refunds will not be processed for items that have been altered, damaged, or used beyond manufacturer defects.

• Refund requests must be submitted with a valid reason, and approval will be at the sole discretion of our customer support team.

• Return postage for all refunds or warranty claims will be the responsibility of the buyer worldwide.

Exclusions

The warranty and refund policy do not cover:

• Cosmetic damages

• Intentional water damage

• Unauthorized alterations

• Broken parts

In these cases, substantial reasoning will be required for any exceptions.