Important Security Notice

Fake Email Warning

We recently became aware of a phishing email attempt involving a fake file download link that may appear to be connected with our brand or store email address.

Please be careful with any unexpected email asking you to download files, open links, enter your password, or provide personal information.

What happened?

A suspicious email was received containing a file download link that redirected to an external website and asked for a password. This type of email is commonly used to steal login details or personal information.

What should you do?

• Do not open suspicious links or attachments.
• Do not enter your password on unknown websites.
• Check the sender’s email address carefully.
• Only trust official communication from our verified website and support channels.
• If you are unsure, please contact us through our official contact form.

Official Communication Notice

We may occasionally send customer-related communications, however we will never ask you to provide passwords, banking information, or sensitive login credentials through suspicious download pages or unverified websites.

If you already clicked a suspicious link

• Change your email password immediately.
• Enable two-factor authentication where possible.
• Scan your device using trusted security software.
• Do not reuse the same password across multiple accounts.
• Report the email as phishing within your email provider.

We take customer safety seriously and encourage all visitors and customers to stay alert when receiving unexpected emails or download requests.

If you need assistance or would like to verify any communication, please contact us only through our official website contact form.

Thank you for helping us keep our community safe.

Regards,
GO AIRBONE
Cyber Activity and Fraud Detection Team