Privacy Policy

Effective Date: 7 April 2025

At AIRBONE CONNECT, we are committed to delivering high-quality products and providing exceptional customer service. The following Privacy Policy outlines the terms and conditions applicable to the collection, use, and protection of your personal data.

Note: This policy is effective from 7 April 2025. Customers who made purchases prior to this date will not be affected, as there are no substantial changes from the previous version of the policy.

Trademark and Intellectual Property Notice

The trademarks, including the logo for “AIRBONE” and the trademarked name “AIRBONE CONNECT” under the business entity “GO AIRBONE,” are the exclusive property of the brand owner. Any use, reproduction, or representation of these marks without prior written authorization is strictly prohibited and may result in legal action.

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1. Information We Collect

We collect and process different types of personal information to improve our services and ensure a seamless shopping experience.

1.1 Information You Provide

• Account Information: When you create an account or place an order, we collect your name, email, phone number, billing/shipping address, and payment details.
• Order Information: When you purchase from us, we collect order history, transaction details, and delivery preferences.
• Customer Support: When you contact us for support, we may collect additional information related to your inquiries.

1.2 Information Collected Automatically

• Device Information: IP address, browser type, device type, and operating system.
• Usage Data: Pages visited, time spent on the site, interactions, and referral sources.
• Cookies & Tracking Technologies: We use cookies and similar tools to enhance your browsing experience and personalize content.

2. How We Use Your Information

• To process and fulfill your orders.
• To improve our website, products, and customer service.
• To send order confirmations, shipping updates, and support messages.
• To provide marketing updates (if you opt-in).
• To comply with legal obligations and prevent fraudulent activities.

3. Data Sharing and Third Parties

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:

• Payment processors (e.g., Shopify Payments, PayPal, credit card providers)
• Shipping carriers to fulfill your orders
• Legal authorities when required for fraud prevention or law enforcement

All third-party service providers are bound by strict confidentiality agreements.

4. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences and cart details.
• Analyze website traffic and performance.
• Improve your shopping experience.

You can manage or disable cookies through your browser settings.

5. Data Security

We implement industry-standard security measures, including encryption and secure payment processing, to protect your personal information. However, no system is completely secure. We recommend using strong passwords and protecting your login credentials.

6. Your Rights and Choices

You have the right to:

• Access the personal data we store about you
• Update or correct your personal information
• Request deletion of your account or personal data
• Opt-out of marketing communications anytime

To exercise your rights, contact us at reportabusedirectory@goairbone.com or reportabusedirectory@goairbone.com.au.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If we discover such information, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically.

9. Contact Information

For any privacy-related inquiries, please contact us at:

Contact us via here

Thank you for trusting AIRBONE CONNECT.