Scheduled Maintenance Policy

Effective Date: 7 April 2025

At AIRBONE CONNECT, we are committed to delivering high-quality products and providing exceptional customer service. The following Scheduled Maintenance Policy outlines our routine maintenance practices to ensure optimal website performance and platform reliability.

Note: This policy is effective from 7 April 2025. Customers who accessed or interacted with our platform before this date will not be affected, as there are no substantial changes from the previous version of the policy.

Trademark and Intellectual Property Notice

The trademarks, including the logo for “AIRBONE” and the trademarked name “AIRBONE CONNECT” under the business entity “GO AIRBONE,” are the exclusive property of the brand owner. Any use, reproduction, or representation of these marks without prior written authorization is strictly prohibited and may result in legal action.

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1. Maintenance Overview

To ensure a seamless and secure experience, our website undergoes regular scheduled maintenance. These sessions are essential for implementing security patches, performing system updates, and improving overall platform performance.

2. Maintenance Schedule

• Days: Occasionally on Wednesday or Thursday
• Time: 9:00 AM – 11:00 AM (AEST/AEDT)

During these hours, our website may be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve your experience.

3. What to Expect

During scheduled maintenance, users may experience temporary downtime. The work performed may include but is not limited to:

• Routine system and security updates
• Performance optimizations
• Bug fixes and feature enhancements
• Product information updates
• Launching new products
• Promotional content updates

4. Recommendations

We recommend that users avoid placing orders or making account changes during the scheduled maintenance window. Please plan your shopping or account-related activities outside of these hours to avoid service interruptions.

5. Support

If you encounter any technical issues outside of the scheduled maintenance window, please reach out to our support team:

Contact us via here

Thank you for trusting AIRBONE CONNECT.